SAME DAY SHIPPING

Changes & Cancellations 🔄

⏱️ Time-Sensitive Information:

Please note: most orders are fulfilled the same day, and once an order is placed, we may not be able to accommodate cancellations, changes, or modifications.

📝 Order Review Process:

We encourage you to review your order carefully before completing your purchase. If you need to modify your order, please use the live chat feature on our website. Outside of our live chat hours, please use the form below. However, please understand that we cannot guarantee that changes can be made after our team has packed your order.

🛍️ Quick Tips:

  • Double-check all items before checkout
  • Verify shipping address is correct
  • Review quantities and product options

📱 Need Help Now?

Our customer care team is standing by during business hours to assist you with any urgent changes through our live chat feature!

✏️ Change/Cancellation Request Form:

Name *
Email *
Phone number *
Subject *
Message *

Q: What is your turnaround time?
A: We ship orders the same or next business day!

Q: Do you ship to California, Georgia, Idaho, or Florida?
A: No, we do not ship to those states.

Q: How long does shipping take?
A: We use UPS 3-Day Select or faster — you choose your speed at checkout.

Q: Are your spores for growing mushrooms?
A: No. Our spores are for microscopy, taxonomy, or general research only.

Q: Are your products sterile and safe?
A: Yes! All products are sterility tested and made in an ISO7 cleanroom.

Q: Do you offer refunds?
A: Yes! We offer a 30-day money-back guarantee.

Q: What payment methods do you accept?
A: We accept all major credit cards through secure checkout.