SAME DAY SHIPPING

Our Returns Policy Made Simple! 🔄

🛍️ Return Window

Good news! You have 30 days from your purchase date to return items. We want you to be happy with what you buy from us!

📦 What Can Be Returned?

  • ✅ Unused items still in original packaging
  • ❌ Opened items not in their original packaging (for everyone’s safety)

💰 Getting Your Money Back

  • Your refund goes back to your original payment method
  • Refunds typically appear within 5-7 business days
  • Just a friendly note: shipping fees aren’t refundable

🔄 Rather Exchange Instead?

Simply reach out to our friendly team within 30 days, and we’ll help you find something you’ll love (based on what’s available)!

🎁 Holiday Shopping?

Shopping between November 15th-December 25th? We’ve extended returns until January 10th to make your holidays stress-free!

⚠️ A Few Important Notes

  • Items marked “final sale” can’t be returned
  • We may need to decline returns that don’t meet our guidelines

📝 Starting Your Return is Easy!

Fill out the form below, and our team will get back to you promptly with return instructions. Once approved, simply pack everything in its original packaging and ship to the address we provide.

Name *
Email *
Phone number *
Subject *
Message *

Q: What is your turnaround time?
A: We ship orders the same or next business day!

Q: Do you ship to California, Georgia, Idaho, or Florida?
A: No, we do not ship to those states.

Q: How long does shipping take?
A: We use UPS 3-Day Select or faster — you choose your speed at checkout.

Q: Are your spores for growing mushrooms?
A: No. Our spores are for microscopy, taxonomy, or general research only.

Q: Are your products sterile and safe?
A: Yes! All products are sterility tested and made in an ISO7 cleanroom.

Q: Do you offer refunds?
A: Yes! We offer a 30-day money-back guarantee.

Q: What payment methods do you accept?
A: We accept all major credit cards through secure checkout.